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Recently Reported Frauds


The following Fraud Alerts contain information relating to “scams” or potentially fraudulent communication as reported to us.  The sender is claiming affiliation with Sterling National Bank and/or its subsidiaries.  Sterling National Bank has reported these incidents to the appropriate Federal Authorities for further investigation.  If you receive a communication that appears to be fraudulent, please forward it to abuse@sterlingnationalbank.com  and contact us before taking any action at 212-575-5230. 


FRAUD ALERT: Fraudulent email.

DATE REPORTED: March and April 2012

TYPE: Email (the message appears to be from a Sterling National Bank Employee).

COMPANY ALIAS: Fraud purportedly perpetrated by an entity posing as an international or a United Nations-related organization, allegedly working with Sterling National Bank to transfer funds.

DETAILS: Recipient is notified via email that he or she has a large sum of money due to such person. The email recipient is further directed to send a small percentage of the money, typically $300 to $600 or the full amount of the moneys due such person will be forfeited. Some emails ask the email recipients to send a copy of certain personal identification documents, such as a passport or a driver's license. The email may contain images of authentic-looking documents, on bogus Sterling National Bank letterhead, bearing the name of the email recipient which may indicate that the email recipient is to receive millions of dollars.

The recipient of this fraud loses any confidential information and/or monies transmitted to the purported international organization.

If you are the recipient of a Fraudulent Check, e-mail or letter similar to the checks, e-mails or letters described above, please do not deposit the check and report the incident to Sterling's Security Officer at (212) 575-5230.


FRAUD ALERT: Fraudulent checks purportedly written on “Sterling Real Estate Holding Comp.” or “Commercial Real Estate Holding Company”.

DATE REPORTED: August 12, 2011

TYPE: Fraudulent checks allegedly from “Sterling Real Estate Holding Comp.” or “Commercial Real Estate Holding Company” with an address of 500 7th Ave., New York, NY 10017.

DETAILS: Sterling National Bank has received a number of calls inquiring about the authenticity and/or legitimacy of checks purportedly written on the “Sterling Real Estate Holding Comp.” or “Commercial Real Estate Holding Company” with an address of 500 7th Ave. , New York, NY 10017 (the “Fraudulent Checks”), which checks were received through UPS or by mail. Additionally, the Bank has received a small number of Fraudulent Checks, which were deposited and which have been returned unpaid. One recipient of a Fraudulent Check reported that the check was received after the recipient posted an item for sale on Craigslist. The recipient was then sent a Fraudulent Check for an amount in excess of the sales price and was asked to return the excess by Western Union. Other recipients have reported receipt of e-mails or letters relating to participating in “mystery marketing” programs, and were asked to send a portion of the funds to the senders by Money Gram, Western Union or a similar wire service.

The checks purportedly issued by “Sterling Real Estate Holding Comp.” or “Commercial Real Estate Holding Company” are fraudulent and/or counterfeit and will not be paid by Sterling National Bank. The victims of this fraud are responsible for any monies received or wired through Western Union or other wire service.

PLEASE NOTE – These e-mails are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails an attempt to collect personal or confidential information, or to load malicious software onto end users’ computers. Recipients should NOT access the link provided within the body of the e-mails and should NOT install any related files or software updates.

If you are the recipient of a Fraudulent Check, e-mail or letter similar to the checks, e-mails or letters described above, please do not deposit the check and report the incident to Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT: Fraudulent e-mail purportedly from the FDIC.

DATE REPORTED: July 19, 2011

TYPE: Fraudulent emails allegedly from the Federal Deposit Insurance Corporation (FDIC).

DETAILS: The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC. The e-mails appear to be sent from various “@fdic.gov” e-mail addresses, such as “protection@fdic.gov,” “admin@administration.fdic.gov,” or “service@admin.fdic.gov.” They have various subject lines such as “Update for your banking account,” “ACH and Wire transfers disabled,” and “Banking security update.”

The FDIC has notified its supervised banks of this fraudulent e-mail and has posted an alert on their official site.

See:
http://www.fdic.gov/consumers/consumer/alerts/index.html.

PLEASE NOTE – These e-mails are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails an attempt to collect personal or confidential information, or to load malicious software onto end users’ computers. Recipients should NOT access the link provided within the body of the e-mails and should NOT install any related files or software updates.

Consumers should be aware that these fraudulent e-mails may be modified over time with other subject lines, sender names, and narratives. The FDIC does not directly contact bank customers, nor does the FDIC request bank customers to install software upgrades.

Information about counterfeit items, cyber-fraud incidents, and other fraudulent activity may be forwarded to the FDIC’s Cyber-Fraud and Financial Crimes Section, 3501 North Fairfax Drive, CH-11034, Arlington, Virginia 22226, or transmitted electronically to alert@fdic.gov.


FRAUD ALERT: Employment Opportunity or Market Research Fraud using counterfeit checks from Sterling National Bank and/or Sterling Resource Funding.

DATE REPORTED: June 1, 2011

TYPE: Counterfeit check fraud employing one or more of the following: Internet and/or Mail (usually bearing Canadian postage) and/or wire.

COMPANY ALIAS:The fraud is purportedly perpetrated by one or more entities posing as an employment agency or a consumer research and marketing company. The employment agency named in the instances reported to Sterling National Bank is a legitimate agency, that had no knowledge of the fraud.

DETAILS:Target victims typically are asked to complete an online survey. The persons completing the survey are subsequently notified by mail that they were selected to conduct surveys and/or act as a mystery shopper in various commercial establishments plus asked to test payment systems, such as Western Union and Money Gram.

The letter also contains fraudulent checks written on an account at Sterling National Bank and/or Sterling Resource Funding. Most of the checks have been in the amount of $2,470; however the amount may be different.

As part of the scam, the recipient is to deposit the check and (1) to receive a portion of the check for payment for his or her services; (2) to use a portion of the check as a mystery buyer in a commercial establishment; and (3) to wire the remaining portion of the check, which comprises the greatest portion of the funds, back to the sender in order to 'test' the services at Western Union or other such money transmitting service.

As stated, the checks contained in the letter are counterfeit and the subsequent transactions denied by Sterling National Bank. The victims of this fraud are responsible for any monies wired to the purported consumer research and marketing company.

If you are the recipient of a letter similar to the letter described above, which includes a check purportedly written on an account at Sterling National Bank and/or Sterling Resource Funding, please do not deposit the check and report the incident to Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT: Consumer Fraud scheme involving the purported purchase of items posted on public sites (i.e. Craigslist).

DATE REPORTED: May 16, 2011

TYPE: Computer, mail and wire fraud

DETAILS:Persons who are posting items for sale, on a public site such as Craigslist (Sellers), received an e-mail response to purchase the item. The response was followed up by the receipt (via UPS) of a fraudulent check purportedly drawn on an account at Sterling National Bank, entitled Wein Group, Inc. Such check was in an amount in excess of the selling price. The Seller was asked to send the extra amount in the check via Money Gram to a moving company, who would pick up the item being sold.

If you have received a check purportedly written on the account of the Wein Group, Inc. or any other purported accountholder at Sterling National Bank regarding the same or a similar situation please report the incident to: Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT: Consumer Research Mail.

DATE REPORTED: April, 2011

TYPE: Mail (usually bearing Canadian postage)

COMPANY ALIAS: Fraud purportedly perpetrated by an entity posing as a consumer research and marketing company operating under a number of names (including Infinity or Infiniti Solutions Inc., at a Niagara Falls, Ontario address), at various locations including New York City, Niagara Falls, Ontario and London, England.

DETAILS: Recipient is notified in mailing that he or she was selected to conduct surveys and act as a mystery shopper in various commercial establishments and to test payment systems, such as Western Union and Money Gram. Mailings contained checks purportedly written on an account at Sterling National Bank (usually in the range of $3,000 to $4,000). As part of the scam, the recipient is to deposit the check and (1) to receive a portion of the check for payment for his or her services; (2) to use a portion of the check as a mystery buyer in a commercial establishment; and (3) to use the remaining portion of the check (which comprises most of the amount of the check) to wire funds back to the sender in order to test the services at Western Union or other such money transmitting service. The checks received in these transactions have been fraudulent. The recipient of this fraud loses any monies wired to the purported consumer research and marketing company.

If you have received such a notice, please report the incident to:
Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT: Fraudulent e-mail purportedly from the FDIC

DATE REPORTED: October 26, 2009

TYPE: Fraudulent e-mail notification purportedly notifying recipient that “FDIC has officially named your bank a failed bank” or “you need to check your Bank Deposit Insurance Coverage.”

DETAILS: Persons are notified by e-mail  that their bank (Sterling National Bank)  is  a failed bank  and  are  directed  to  click  on  to  what  appears to be a  FDIC website to check on their  FDIC  Insurance. We  are  advising  recipients  of  the e-mail  not  to  click  on  to  the website. The website may ask for confidential information or clicking on it could compromise your computer.

The FDIC has been notified of this fraudulent e-mail and has posted an alert on their official site.
See: http://www.fdic.gov/consumers/consumer/alerts/index.html.

PLEASE NOTE - STERLING NATIONAL BANK is an open and fully operating bank.  We are NOT a failed bank.

If you have received such a notice, please report the incident to:
Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT:  Lottery/Sweepstakes Fraud using a fraudulent check allegedly written on an account at Sterling National Bank by an entity claiming to be “IDC Payment Corporation”.  Sterling National Bank does NOT have any affiliation with IDC Payment Corporation.

DATE REPORTED: August 25, 2009

TYPE: Mail notification of sweepstakes or lottery winning, including a fraudulent check from IDC Payment Corporation drawn on non-existent account at Sterling National Bank.

COMPANY ALIAS:“IDC Payment Corporation” allegedly located at: P.O. Box 1164, Long Island, NY 11101

DETAILS: Persons are notified by letter that they have won a sweepstakes and/or a lottery. Enclosed with the letter is a check, “deducted from the winnings” to “assist you to pay for the Government Service Tax (GST)/Ad Valorem Taxes.” A “tax amount” and a “payment method” are stated in the letter. Recipients are then advised not to act on the notice until they contact a “Claims Agent.” The letter also bears the logos of Publisher’s Clearing House (“pch.com”) and Reader’s Digest.

Sterling National Bank has no affiliation with IDC Payment Corporation, Publisher’s Clearing House (pch.com) or Reader’s Digest. The checks contained in this mailing are fraudulent and not valid. Recipients are strongly advised NOT to send any funds, if requested, to IDC Payment Corporation via Western Union, Diners Club (Dinners Club), Neteller (N-Teller), Moneygram or otherwise.

If you have received such a Lottery/ Sweepstakes notice, please report the incident to:
Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT:   Sterling National Bank does not have any affiliation with
STERLING FINANCIAL SERVICES.

DATE REPORTED: June 3, 2009

TYPE: Newspaper advertisement

COMPANY ALIAS: “Sterling Financial Services” allegedly located at: 650 Fifth Avenue, Suite 203, New York, NY 10103.

“Sterling Financial Services” is in no way affiliated with Sterling National Bank or with Sterling Financial Services Company, Inc., an affiliated company which was dissolved in 2008.

DETAILS: A newspaper advertisement placed  in the  Kokomo (IN)  Tribune (as  well as other newspapers, including one  in Iowa) offered “Guaranteed loans up to $500K. Bad credit ok. No fees. Call 1-800-707-4859.”  (Other “800” telephone numbers were also used). When contacted, the entity identified itself as “Sterling Financial Services.” The prospective borrowers were asked to send funds, by wire or similar means, for “insurance” to secure a loan. It  should  be  further  noted  that  the  wires  were  to  be  sent  to individuals, not  the identified insurance  company.

Please remember that Sterling National Bank and its affiliates WILL NOT make a loan solicitation or direct that payments be sent to Sterling National Bank or its affiliates, in this manner. Specifically, Sterling  would  never  direct  payment  to  an  individual  employee.

If you have received such a notice or solicitation, please report the incident to:
Sterling’s Security Officer at (212) 575-5230.


ALERT: Sterling National Bank is NOT related to Sterling Bank in Houston, Texas

DATE REPORTED: February 20, 2009

TYPE: Notification of Lottery Winnings

DETAILS: It has been reported that persons have been contacted by a company named “Gross Investment Inc.,” in connection with notification of winnings from a “Shoppers Lottery”. Included with the notification was a check allegedly written on Sterling Bank (Houston, Texas). To  avoid  any possible confusion, this alert  is posted to clearly state that Sterling National Bank  is NOT related  to  nor  affiliated  with Sterling Bank (Houston, Texas), nor does it  have any connection to “Gross Investment, Inc” or any “Shoppers Lottery” program.

FRAUD ALERT: Sterling National Bank is NOT related to any of the following entities: Sterling National Lenders, Sterling National Financial or Sterling Investment Management.

DATE REPORTED:  January 14, 2008

TYPE:  Alleged applications for credit

COMPANY ALIAS: Any claim that Sterling National Bank, or its affiliates or subsidiaries, is related to Sterling National Lenders, Sterling National Financial or Sterling Investment Management is false.

DETAILS: It has been reported that persons have been contacted by Sterling National Lenders to send money up front in order to obtain credit.

Sterling National Bank and Sterling National Mortgage Company HAVE NO AFFILIATION OR ASSOCIATION with Sterling National Lenders, Sterling National Financial or Sterling Investment Management and is not party to any such lending arrangement.

Please remember that Sterling National Bank and its affiliates WILL NEVER request that payments be sent to Sterling National Bank or its affiliates, in this manner. If you have received such a notice or solicitation, please report the incident to Sterling’s Security Officer at (212) 575-5230. 

FRAUD ALERT:     Consumer Research Mail.

DATE REPORTED: November 2008
                           

TYPE:Mail (usually bearing Canadian postage)

COMPANY ALIAS: Fraud purportedly perpetrated by an entity posing as a consumer research and marketing company operating under a number of names, at various locations including Somerville, MA and Niles, IL.

DETAILS: Recipient is notified in mailing that he or she was selected to conduct surveys and act as a mystery shopper in various commercial establishments and to test payment systems, such as Western Union and Money Gram. Mailings contained checks purportedly written on an account at Sterling National Bank (usually in the range of $3,000 to $4,000). As part of the scam, the recipient is to deposit the check and (1) to receive a portion of the check for payment for his or her services; (2) to use a portion of the check as a mystery buyer in a commercial establishment; and (3) to use the remaining portion of the check (which comprises most of the amount of the check) to wire funds back to the sender in order to test the services at Western Union or other such money transmitting service. The checks received in these transactions have been fraudulent. The recipient of this fraud loses any monies wired to the purported consumer research and marketing company.

If you are a recipient of a letter similar to the letter described above, which includes a check purportedly written on an account at Sterling National Bank, please report the incident to Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT: Sterling National Bank does not have any affiliation with
STERLING NATIONAL DEBT MANAGEMENT

DATE REPORTED: September 8, 2008
                            September 11, 2008

TYPE: Newspaper advertisement offering availability of loans

COMPANY ALIAS: “Sterling National Debt Management,”(“SNDM”) allegedly located at: 1463 Commercial Layout, St. John, NB Canada V9K2Y6 OR 647 Fifth Avenue, Suite 500, New York, NY 10019

DETAILS: When contacted, SNDM claimed to be affiliated with Sterling National Bank. Persons contacting SNDM were asked to send money in order to obtain a loan.

Please remember that Sterling National Bank and its affiliates WILL NEVER request personal or financial information from its clients, or the general public, via email, phone or letter, nor direct that payments be sent to Sterling National Bank or its affiliates, in this manner.

If you have received such a notice or solicitation, please report the incident to Sterling’s Security Officer at (212) 575-5230.


FRAUD ALERT:   Sterling National Bank does not have any affiliation with
STERLING FINANCIAL SERVICES.

DATE REPORTED: September 9, 2008

TYPE: Mail and email

COMPANY ALIAS: Claiming to be associated with “Sterling Financial Services” allegedly located at:
1463 Commercial Layout, St. John, NB Canada V9K2Y6 OR 647 Fifth Avenue, Suite 500, New York, NY 10019

DETAILS: Communication states recipient has won money and requests recipient to send money to a Canadian address in order to obtain winnings.

Please remember that Sterling National Bank and its affiliates WILL NEVER request personal or financial information from its clients, or the general public, via email, phone or letter, nor direct that payments be sent to Sterling National Bank or its affiliates, in this manner.

If you have received such a notice or solicitation, please report the incident to Sterling’s Security Officer at (212) 575-5230.



FRAUD ALERT:   Sterling National Bank logo being fraudulently used

DATE REPORTED:September 23, 2008

TYPE: Mail

COMPANY ALIAS: Claiming to be “Sterling National Bank,” bearing a copy of the bank’s logo

DETAILS: Notifying recipient by letter from a Canadian address that recipient has won a contest. Letter included a fraudulent check payable to the letter recipient.

It is illegal for banks to sponsor games of chance. Sterling National Bank has never sponsored any illegal contest. Also, please remember that Sterling National Bank and its affiliates WILL NEVER request personal or financial information from its clients, or the general public, via email, phone or letter, nor direct that payments be sent to Sterling National Bank or its affiliates, in this manner.

If you have received such a notice or solicitation, please report the incident to Sterling’s Security Officer at (212) 575-5230.



Recognizing Email and Website Fraud

One of the most common types of email fraud is the practice of sending a phony email message, which is sometimes referred to as "phishing." Such phony emails are disguised as legitimate, and often include company logos that look real.

But they're actually from criminals who send thousands of emails at a time to random addresses. These criminals are trying to entice you to visit a phony website and provide personal and confidential information, such as online IDs and passcodes, or Social Security numbers and account numbers. Although the site may look like a bank's, it is not - which is why this practice is known as "spoofing." 

The Account Manager or Money Transfer Agent is one of the newest scams. An email or an advertisement on the web tries to recruit you to be an account manager or transfer agent for a fictitious company. These scam artists steal money from an unsuspecting person's account and transfer the money into your account. Then the criminals ask you to send the money to them. The lure is that you get to keep a percentage of the money as your "commission." This opens your personal holdings to fraud - and, if your account is used in an online scheme, you can be liable for lost funds.

Spotting phony email messages is not always easy. Sometimes, they may ask you to reply directly, or provide a link that takes you to a website that appears legitimate but is not. In either case, these phony email messages generally ask you to provide sensitive personal, financial, or account information.

More tips for spotting fraudulent emails:

  • Fraudulent emails are trying to trick you in to providing your personal information. Sterling National Bank emails will never ask you to reply to an email with any personal information or data, such as your Social Security number, ATM or Check Card PIN, or any other sensitive information. In addition, when you sign in to Online Banking always make sure to look for your SiteKey.
  • Urgent appeals claim that your account may be closed if you fail to confirm, verify, or authenticate your personal information immediately. Sterling National Bank and most other financial institutions will not ask you to verify information in this way.
  • Requests for security information claim that the bank has lost important security information and needs to update it online. Sterling National Bank and most other financial institutions will not ask you to verify information in this way.
  • Typos and other errors are often the mark of fraudulent emails or websites. Be on the lookout for: typographical or grammatical errors; awkward, stilted, or inappropriate writing; and poor visual or design quality.
  • Too-good-to-be-true offers are often just that. Don't get mixed up in fraudulent activity by believing emails or web advertisements that offer to help you earn money by transferring cash.

Protecting Against Email and Website Fraud

  • Always look for your SiteKey™ when you sign in to Online Banking.
  • If you receive an email claiming to be from Sterling National Bank that appears to be suspicious, do not click on any links it provides or reply to it - simply forward it to abuse@sterlingnationalbank.com  then delete it.